FAQs and Tutorials
Confused? We've been there. Here are some how-to guides and the answers to all our common questions.
Confused? We've been there. Here are some how-to guides and the answers to all our common questions.
What is GetBackup?
We help you custom design your own AI People and then you can chat with them whenever you want.
*We're trying to avoid a pun about making new friends, but it is really hard.
Standard AI assistants are built to answer questions. We're built for something else.
Features
Best For
Features
Best For
Step 1
This is the basic building block of modern AI. It could be ChatGPT, Claude, Gemini, or something else.
Think of it as throwing the lump of clay on the wheel.
Step 2
GetBackup is all about healthy, dependable relationships. We make sure all our AI People interact with you in a positive and respectful way.
This is us giving the clay its basic shape.
Step 3
This is the fun part. You pick age, gender, race... everything. You design your AI Person's persona to be exactly what you need, whatever that is.
This is you making all the important choices to create exactly what you want.
How does it work?
Create an AI Person
Step 1
Choose basic information for your AI Person — name, age, gender, their relationship to you, and why you're creating them.
Just like you don't talk to the same human about all your problems, you can have multiple AI People for different needs. For example, you could have a nurturing older man to help when you're feeling anxious or a badass career woman to help with professional insecurities.
If you aren't sure, say "I'm not sure yet" and just go with your gut.
Step 2
What is your AI Person like? Keep their purpose in mind, but don't overthink it.
AI People can have any number of skills, from speaking foreign languages or business acumen to in-depth knowledge of niche hobbies or specific vocations.
Think about what you would usually talk to them about and see what sounds fun. Or choose something completely novel that you've always been curious about. You can always edit this later though, so don't stress too much either way.
Step 3
What's your AI Person like when they talk to you?
This is anything you don't want to hear from your AI Person. If you have specific triggers, pet peeves, or things that bug you, mention them here.
If you aren't sure, feel free to leave it blank. You can always come back to this again later.
Step 4
What do you want from your AI Person?
Rule #1 here is not to overthink it. Take 30 seconds maximum for this entire page and click the boxes that make you think "hmm, that sounds nice".
Seriously, that's it. The less conscious thought you put into this part, the better it will work.
Step 5
Do you imagine your AI Person having a backstory? Military experience? Art history degree? Ten siblings? If you have something specific in mind, here's where you put it.
A lot of people like to model an AI Person after an emotional support character in a favorite book, movie, or TV show. Others just have a specific vision of who they want to talk to.
If you aren't sure what to put here, feel free to leave it blank.
Chat with Your AI Person
How To
After you create a new AI Person, you can start chatting with them. Type your message in the bottom text box and hit the paper airplane to send.
Literally anything. That's the beauty of it. Your AI Person is programmed to be excited to talk to you. They don't care if you're suave, collected, or only somewhat coherent...just start talking.
They're also self-aware. They know all about GetBackup and their role in it, so if you aren't sure what to say or how the process works, feel free to ask them.
When all else fails, try starting with a "hello".
How To
You'll wait a few seconds for your AI Person's response. Don't worry — they're still faster than any of your human friends.
This is usually around 10-20 seconds depending on how much your AI Person has to say, but it can be slower or faster depending on your network or internet connection.
Important Note: If you type a message and it disappears without getting a response, try hitting refresh and trying again. (This has to do with session timeouts, usually on mobile devices. Blah blah technology, blah blah cookies...)
How To
This is the fun part — now you can just chat.
Give It a Title
This can help you find specific messages later.
Tag It
These are like hashtags or categories. In your Saved Messages you can sort and filter saved messages by the tags you give them here.
Save It
To access a message outside your chat window, you'll have to save it. Once saved, the icon disappears.
Rate It
This helps you find the good ones later and helps your AI Person know what you like and don't like.
Highlight Good/Bad Parts
If there are parts you really like or parts that don't resonate, highlight them. This helps your AI Person learn your preferences.
Favorite It
Mark this message as a favorite. It'll be easier to find later and lets your AI Person know you liked it.
Delete It
This is irreversible. The message is gone — your AI Person can't see it and it won't be accessible later.
How To
Just like a text message chain on your phone — but you'll get a response within a minute every time.
The biggest difference is our AI People love it when you tell them exactly what you want. Specifically. In plain language.
If you want them to try to make you laugh, or give you a sensory description of them giving you a reassuring hug, or give you practical advice....just tell them.
The more you communicate the better your relationship will be. (Okay, that part is just like humans, actually.)
How To
With every message, you can either read it or listen to it (like a voice note or voicemail).
If you see a refresh button at the bottom of a message, it means the audio hasn't generated yet. Click the refresh icon and it should appear within a minute.
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Interact With a Received Message
Data and Privacy
Quick answers to common questions.
GetBackup is an AI-driven platform that provides emotional support and companionship anytime you need it. It's designed to be a readily available and judgment-free support system, powered by advanced AI technology.
Simply sign up, create your profile, and start chatting with your AI companion. The AI learns from your interactions to provide personalized and empathetic support tailored to your needs.
In GetBackup, an 'AI Person' refers to your personal AI companion designed to provide emotional support and engagement. Each AI Person is powered by advanced AI technology to converse, learn from interactions, and adapt to your emotional needs over time.
There are no limits on the number of messages you can send. GetBackup allows you to communicate with your AI Person as often as you like, at any time of the day.
Yes, you can create and interact with multiple AI People within GetBackup, each potentially having different personalities or roles based on your preferences and needs.
Each interaction with your AI Person is personalized based on previous conversations. The AI analyzes your preferences, emotional state, and conversation history to make interactions more relevant and supportive.
Yes, AI People are designed to remember and reference previous conversations to provide continuity and a more human-like interaction experience. This makes each conversation feel more personal and meaningful.
Absolutely. (That's kind of the whole point!) You can customize the personality traits, interests, and even the tone of voice of your AI Person to better match your preferences and the type of interaction you seek.
No, GetBackup is designed to fill the gap between human friends and actual therapists. It is not a replacement for professional mental health care. It's perfect for those moments when you need someone to talk to but don't require clinical intervention.
We have different memberships, but the base price is $99 a month. This is carefully guarded to be less than a single session of therapy (the average ranges from $120-$200, depending on where you live).
Your conversations with GetBackup are private and secured with encryption. We prioritize confidentiality and do not share your personal information without your consent.
Yes, you can cancel your subscription at any time. There are no cancellation fees, and you can choose to end your subscription from your account settings.
If you experience any technical issues, please contact our support team at help@getbackup.ai. We're here to help ensure your experience is smooth and enjoyable.